The Female Naval Officer - Personalised Mug

Yes. We email you a digital proof before anything is printed, and you can request unlimited revisions until you're happy.

Your free proof is ready within 24 hours, and nothing is printed until you approve it. Production then takes 2–5 working days, and tracked UK delivery is typically 2–5 working days after dispatch — so about 1–2 weeks from order to doorstep. Delivery is free on every order: there is no shipping charge at checkout.

Any clear, well-lit photo where we can see their face works — most phone photos are fine. You'll see exactly how it turned out in your free 24-hour proof, and if the photo lets the artwork down you can send a different one and we'll redo it as one of your unlimited revisions. Our Pet Photo Guide has quick tips on what works best.

Yes. Pick from 10 themed worlds — Renaissance, sci-fi, sports and more — each with its own poses, backgrounds, outfits and moods to mix and match, or take one of our ready-made looks and we'll do the rest.

Absolutely. Many of our designs support multiple pets — just choose the number of pets when you order.

We create each portrait in our Leeds studio using AI, working from the photo you upload so your pet's real markings, colours and character come through. A member of our team checks every portrait by hand and emails you a proof to approve. Once you're happy, we print on FSC-certified canvas, coated poster stock or ceramic — whatever the product calls for.

Personalised pet gifts are what we do. You approve the proof yourself, so the artwork is perfect before it ships — then have it delivered to you to wrap, or straight to the recipient. Our Gift Sets bundle favourite pieces if you'd like a ready-made option.

We revise your artwork until you love it — unlimited edits, free. If it's still not right after that, we'll refund you. Because every piece is personalised and made to order, the 14-day change-of-mind right doesn't apply once you've approved your proof; this guarantee is what covers you instead.

We accept all major cards and popular digital wallets at checkout.